Manage missed bins, new container requests, paid-for collections and bin day checks.
We’ve applied our unstinting focus on usability to bins and rubbish, with an online customer-centred workflow that handles every aspect of waste, from missed bin reports to paid-for collections. It’s all kept in the private domain and you can dictate timed windows within which issues can be reported.
Intelligently display nuanced information based on the citizen’s location. Handle bank holidays and other service pauses with ease.
Take requests for any type of new bin or container; check citizens meet your requirements and keep them up to date on drop-off timings.
Type new requests directly into the system on behalf of citizens phoning in or making face to face visits.