Request a demo

Services

We build local authority services that citizens want to use.

Request a demo

For over a decade, our user-centric design has provided UK citizens with an easy, intuitive way to engage with their local authorities.

That same focus on usability has also been applied to our suite of SocietyWorks services for council staff, providing a smooth experience that works in tandem with your existing systems.

The result? Happy citizens; happy councils.

40 countries +using our services
11M users +per year
10 years +of experience and support

Our service design

Collaborative

Adaptable

User centred

Our services

Map-based street, highway and environment fault reporting for councils, local government bodies and highways agencies, based on FixMyStreet, the UK’s most popular reporting service for citizens.

Discover FixMyStreet Pro

A user-centred, front-end domestic, bulky and green waste service designed with and for local authorities, which integrates with your in-cab systems to simplify citizen access to waste online.

Learn about WasteWorks

Easy and secure location based applications and payment services for citizens, businesses and councils, designed with a highly usable front-end online workflow and built to GOV.UK design standards.

Find out about ApplyWorks

An open-source FOI service for councils that improves the quality of FOI requests by providing a user-centred request process that intelligently leverages already published information.

Find out about FOIWorks

Not sure what you need just yet?

Scope out the right way forward with our service discovery workshop, a short, collaborative programme to discover, design and prototype a citizen service based on the very best practice.

Contact us to get started

“It’s always a pleasure working with SocietyWorks. They have a robust understanding of both the citizen and the local authority’s needs and take a very collaborative approach to product development.”

Jason Dalby · ICT Project Manager at Peterborough City Council

Crown commercial service logo

Public sector procurement made easy

Find us on GOV.UK Digital Marketplace