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We build local authority services that citizens want to use.

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For over a decade, our user-centric design has provided UK citizens with an easy, intuitive way to engage with their local authorities.

That same focus on usability has also been applied to our suite of SocietyWorks services for council staff, providing a smooth experience that works in tandem with your existing systems.

The result? Happy citizens; happy councils.

40 countries +using our services
11M users +per year
10 years +of experience and support

Our service design



User centred

Our services

The configurable street and highways reporting solution for councils that integrates with any line of business systems – and brings savings from day one.

Discover FixMyStreet Pro

For council waste management teams, a user-centred waste service that works with your existing in-cab software to efficiently handle everything from missed bin reports to paid-for collections.

Learn about WasteWorks

The simple, unobtrusive FOI service that puts citizens at the front and centre while lightening the workload for information officers.

Find out about FOIWorks

In development: a hassle-free way to handle applications for everything from white bar markings and dropped kerbs to scaffolding and skips.

Take a peek at ApplyWorks

Not sure what you need just yet?

Scope out the right way forward with our service discovery workshop, a short, collaborative programme to discover, design and prototype a citizen service based on the very best practice.

Contact us to get started

“It’s always a pleasure working with SocietyWorks. They have a robust understanding of both the citizen and the local authority’s needs and take a very collaborative approach to product development.”

Jason Dalby · ICT Project Manager at Peterborough City Council

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