We build open source digital solutions for local government and the public sector that help to improve interactions with citizens and create sustainable service transformation.
Request a demoBuilding on our parent charity mySociety’s 20+ years of experience developing open source digital civic services, we specialise in providing scalable software that’s capable of moulding to authorities’ individual needs and processes.
Our products are able to integrate with any combination of backend systems to help councils make maximum use of their data, bridge gaps between service areas and provide the most intuitive user experience.
Map-based street, highway and environment fault reporting for councils, local government bodies and highways agencies, based on FixMyStreet, the UK’s most popular reporting service for citizens.
A user-centred, front-end residential waste service designed with and for local authorities. WasteWorks integrates with your in-cab systems to simplify access to waste online.
A highly usable front-end online workflow for processing citizens’ applications for licences, integrated with all line of business systems and equipped with a comprehensive application management system.
An open-source FOI service for councils that improves the quality of FOI requests by providing a user-centred request process that intelligently leverages already published information.
Adaptable
No two local authorities are the same; you need flexible solutions that can adapt to your needs and scale to remain innovative and efficient. We don’t do copy and paste installations; we listen to what you need and adapt.
Citizen-centred
We advocate for citizens in the design of our solutions, striking a balance between the needs of authorities, your staff and the citizens you serve to ensure everyone enjoys the best possible experience.
Collaborative
Our solutions are designed to integrate with any combination of systems, and our delivery processes facilitate collaboration with multiple teams and third party organisations to ensure transparent communication.
Experienced
We have been developing and running open source, public-facing digital services for over 20 years; we have a robust understanding of what local and public authorities need to provide an efficient and intuitive service for citizens.
Open
Our software is open source. We believe open source software is essential to improving tools for society as a whole, reducing the barriers to entry in terms of accessing useful software and ensuring the longevity of services.
Purposeful
We are a not for profit organisation, owned by the charity mySociety. By working with us you unlock social value and impact supporting wider civic improvements across the UK, and even internationally.
Scope out the right way forward with our service discovery workshop: a short, collaborative programme to discover, design and prototype a citizen service based on the very best practice.
Jason Dalby · ICT Project Manager at Peterborough City Council
We know that investing in a new solution is no small feat for local authorities, which is why we endeavour to make starting the process as easy as possible.
As a not-for-profit organisation we believe in fairness and transparency. You can compare plans and pricing for our products at any time on our website.
