We build local authority services that citizens want to use.
That same focus on usability has also been applied to our suite of SocietyWorks services for council staff, providing a smooth experience that works in tandem with your existing systems.
The result? Happy citizens; happy councils.
Trusted by councils of all shapes and sizes as the first place for residents to report local street, highway and environmental problems, such as potholes, fly-tipping, broken street lights and more. Discover FixMyStreet Pro.
Integrated with all in-cab systems, let residents self-serve missed bin reports, new container orders, paid-for collections and bin day checks all in one place with WasteWorks.
Carefully and appropriately manage private reporting of noise, anti-social and other nuisance issues. Learn about our noise reporting service.
The easiest way to install point-to-boundary mapping onto your website or app and show your users information that’s relevant to their location. Meet MapIt.
Provide a simple online interface for residents to apply for dropped kerbs, scaffolding and other licences. Create efficiencies and avoid re-keying of information through integration with back office systems. See more.
Built on a decade of experience in making FOI simple and easy for citizens, our service helps authorities handle FOI and SAR requests efficiently and effectively. Read about our FOI Works service.
FixMyStreet Pro works for open spaces too, with accurate location reporting and inspection tools — and the ability to add trees as an asset layer. Trees and green spaces management starts here.
Scope out the right way forward with our service discovery workshop – a short, collaborative programme to discover, design and prototype a citizen service based on the very best practice.
We know that no two councils are the same; you have different requirements at different times. That’s why all of our services have been designed with the flexibility to adapt to yours and your residents’ needs.
That’s also why we undertake Consequence Scanning at the start of each project: a collaborative activity to map out the potential primary, secondary and tertiary outcomes of our work and to ensure the way we choose to use data does not further marginalise communities, but empowers them.