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Our impact

Look back through our annual reviews to follow our journey as we help local authorities and other public sector organisations better serve citizens through effective and intuitive digital solutions.

mySociety Impact Report 2023

Our parent charity mySociety celebrated its 20th anniversary in 2023. During those 20 years we've had quite an impact on digital democracy, supported in part by those of you who work with us at SocietyWorks. Explore the last two decades of impact in this report, and discover what's next.

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2023 in review

2023 was an exciting year for SocietyWorks as we celebrated our parent charity mySociety's 20th anniversary. Discover the impact we had this year, including improving residential access to bulky waste subscriptions to launching a Welsh-language version of FixMyStreet.

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2022 in review

Read about what SocietyWorks achieved in 2022, from publishing the first edition of our report into the state of citizen reporting to improving the way reports are triaged between different tiers of local government.

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2021 in review

Catch up on what we achieved in 2021, working in partnership with our public sector clients. From launching WasteWorks, our residential waste portal co-designed with Bromley Council, to adding a heatmap to the administration dashboard of our products.

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