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How to buy

Find the service and plan to suit your organisation or contact us and we’ll talk you through it.

EnviroWorks plans and pricing

EnviroWorks is provided as a cloud-hosted, managed and maintained service

Essential

The essential all-in-one EnviroWorks service, branded to look like your website.

The built-in case management features are perfect for teams requiring a secure isolated system, or graduating from a generic form-builder approach.

Population over 200k

£35,000 per year

Population 100–200k

£25,000 per year

Population under 100k

£20,000 per year

Housing Associations

£15,000 per year

Premium

The ultimate EnviroWorks service, with all the features of the Essential plan, plus the option of integration into your CMS, Single-Sign-On provider or FixMyStreet Pro service.

Perfect for authorities looking to integrate reporting into their existing teams.

Population over 200k

£50,000 per year

Population 100–200k

£40,000 per year

Population under 100k

£30,000 per year

Housing Associations

£20,000 per year

We are committed to keeping our pricing structures clear and fair to enable customers to budget appropriately, with no unknown costs throughout the duration of the contract. Annual pricing is based on population, to give you the most value for your expected level of usage

Invoicing: the first annual invoice will be issued on commencement of the contract; subsequent invoices on the anniversary of the contract start date.

Compare standard plans

EnviroWorks features

Highlights

Essential Premium
EnviroWorks with your authority’s domain and branding
Yes

Yes
Training Online training Online training
Intuitive, mobile-friendly reporting interface for users
Yes

Yes
Powerful built-in case management interface for authority staff
Yes

Yes
Two-way integration with your own case management system (eg: Uniform)
No

Yes
1 integration
Integration with your own Single-Sign-On / ‘My Account’ solution for staff and/or users
No

Yes
1 integration
Integration with your FixMyStreet Pro service
No

Yes
EnviroWorks features for staff

Features for staff

Essential Premium
Flexible case management: Browse and filter cases by type, location, users involved, and more.
Yes

Yes
Timestamped log of every action on a case
Yes

Yes
Easy assignment of cases to officers (with auto-suggestion based on report location and category)
Yes

Yes
‘Follow’ cases of interest, without assigning yourself
Yes

Yes
Merge and unmerge cases without losing any history
Yes

Yes
Export caseload statistics for regular reporting
Yes

Yes
Mobile friendly interface for officers in the field
Yes

Yes
User profile view: add contact details, availability, and safeguarding notes
Yes

Yes
Single-Sign-On integration
No

Yes
EnviroWorks features for customers

Features for customers

Essential Premium
100% private reporting: user only ever sees their own reports, even if their case is merged with another
Yes

Yes
User sees all their reports in one place, along with all communication to/from the authority
Yes

Yes
Simple, step-by-step reporting, with audio/video evidence upload
Yes

Yes
Easy verified user sign-in
Yes

Yes
Single-Sign-On / ‘My Account’ integration
No

Yes
Meets government accessibility standards, WCAG 2.2 AA
Yes

Yes

Add-on services

We can also help you transform the way your residents interact with you in relation to other service areas, including:

  • Highways and public realm issue reporting (e.g. potholes, fly-tipping, public rights of way, etc.)
  • Waste (residential and commercial bin day checks, bulky/green waste subscriptions, missed collection reports, etc.)
  • Freedom of Information request management
  • Licence applications
  • and more

Within the G-Cloud 15 framework look for the SocietyWorks Suite, which will allow you to combine our citizen-centred products and take a cohesive approach to your interactions with residents.

Business readiness and
scoping programme

Having worked with local authorities for over 20 years, we understand the pressures implementing new software or services can create.

We offer a business readiness and scoping programme, designed to support you in achieving manageable transitions throughout and after the implementation of your FixMyStreet Pro service.

Our experienced service designers will work with you to design a programme that works with your local authority – engaging early with the departments that might be impacted by changes, exploring solutions that work across and between teams, identifying risks to be mitigated ahead of time, and delivering a clear set of requirements for your EnviroWorks instance, taking into consideration your specific needs and future service improvements.

Rapid review

£6,000 per year

A focused, 5-day evaluative programme to quickly understand your organisation’s readiness for digital change. We will help you to identify key risks, gaps and opportunities, and provide clear, prioritised actions that can be taken.

Deep dive

£12,000 per year

An in-depth, 10-day engagement for larger councils or authorities with the most complex needs. Working closely with your teams, we will help you to explore challenges in detail, assess readiness across multiple areas, and support you in shaping a clear and realistic approach to digital transformation.

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