One place for all your interactions

The complete integrated reporting solution that creates savings, streamlines systems and delights residents

Smoother online services make for guaranteed channel shift

We’ve expanded our local authority product suite with optional add on services to make it easy for residents to report missed bin collections, apply for licences and manage anti-social issues like noise reports.

One thing they all have in common is the ability to seamlessly integrate with whichever backend systems you already have in place… and perhaps remove the need for those that aren’t working hard for you.

“We now get around 35% of Highways reports made online, as opposed to 20% before FixMyStreet was deployed.”

— James Green, Business Implementation Officer, B&NES District Council

Accessible on any device, even on the go

FixMyStreet Pro already works seamlessly on smartphones, tablets and desktop computers — our new mobile apps for iOS and Android now come with all features enabled across all devices.

Download our apps from the app or play stores, or simply install a web version of FixMyStreet direct on their home screen when you visit FixMyStreet.com.

Minimise unnecessary reports

One thing you’ll notice straight away about FixMyStreet Pro is our open and transparent approach to issue reporting with all recent reports displayed on the map.

We do this because it immediately cuts down on the need to make duplicate reports, and anyone can subscribe to an existing report to keep up to date on its progress — dramatically reducing the number of inbound calls and emails you’ll receive.

We show people making a report when it looks like they’re about to report something that’s already in the system, saving your time and theirs.

One neat feature is that we show planned road works by integrating with Street Manager, so if the road is going to be dug up in the next couple of weeks then you might not need to make that report after all.

That’s just one example of the continual improvements we’re making across the board to all SocietyWorks services, in consultation with councils and other authorities.