The smart reporting interface of FixMyStreet Pro, adapted to create a better self-service experience for grounds repairs and maintenance issues. For social landlords, housing associations and estate managers.
Keep on top of grounds maintenance, vandalism, flytipping, graffiti, or any other issues on your estates. FixMyStreet Pro allows self service online reporting from residents and inspectors, whether you’re maintaining twenty properties — or thousands.
Working just as well for estates as it does for street reporting, FixMyStreet Pro’s map-based interface sends you actionable reports along with the precise location of the issue and the option to include photographs too.
Add the categories that make sense for your organisation, with direct integration into your existing systems such as Capita IBS and MIS Active Management Systems.
FixMyStreet Pro automatically routes reports to the right housing manager — or direct to contractors — based on location, category, or a combination of the two.
Inspector tools allow for on-the-spot processing and automatic status updates keep residents and staff informed.
It even works offline, for areas with poor connectivity — reports sync up once you’re back in range of an internet connection.
Of course, it’s fully GDPR compliant, and it’s simple for all to use, adhering to universal accessibility standards.
Image: Daniel Watson