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Fully integrated

We'll fit in with whatever services you have in place today.

Our promise: we’ll connect to whatever line of business systems you have in place today all as part of your subscription

From highways and waste management to FOI and licence applications, we’ll simplify how all of your existing systems connect with each other; providing one front door for your citizens to make reports and making sure all of your data flows between different systems.

Designed to plug directly into your current line of business systems – whether that’s asset management services like Confirm or Alloy, in-cab software systems like Veolia or Bartec, or government services like GOV.UK Notify – we’ll help you to eliminate manual processes through seamless integration which dramatically improves customer workflow.

Standard Integrations

FixMyStreet Pro

Confirm
Yotta Alloy
Bentley Exor
Mayrise
WDM
Symology
Street Manager
One Network
Microsoft Dynamics
Pay360 by Capita
Salesforce
ESRI ArcGIS
Gov.uk Notify
Ezytreev
Civica Pay

We can help everything work together

If you’ve spent time managing or working with council IT systems, you’ll know that they can often be difficult to use, out of date — at worst, a jumble of different services that don’t always play nicely with one another.

Over time, this can result in some unfavourable outcomes: duplication of effort, report rekeying, miscommunication — or issues being missed altogether.

We can help you do away with all that and provide a simple, modern, user-centred software solution that plugs into the systems you’ve already invested in. Best of all, it provides the opportunity to simplify and redesign your existing set-ups.

You might even be able to get rid of some of your current legacy software, saving even more money — or at least bypass the less user-friendly parts.

We build everything to be flexible, so no matter what combination of services you use, it can work with your existing workflow.

Even better, if you’re using more than one SocietyWorks service, your citizens will be able to see each of their reports in the same place, no matter which channel they’re made through.

 

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