Case studies

Lincolnshire County Council

How FixMyStreet Pro helps one of the largest counties in England provide an automated, integrated and intuitive fault reporting service for street, highway and environment issues.

Gloucestershire County Council

Gloucestershire County Council introduced FixMyStreet Pro as part of a fast-paced and substantial transformation programme for the Council’s highways service, aimed at regaining public confidence and improving efficiency.

Buckinghamshire Council

Within 12 months of switching to FixMyStreet Pro for their fault reporting, Buckinghamshire Council found they were saving up to 98.69% per report.

Bromley Council

A longstanding partnership built on collaboration, trust and a shared desire to provide outstanding and transparent digital services for citizens and for council staff.

Bath & North East Somerset Council

For B&NES, the introduction of FixMyStreet Pro was part of a drive to transition their processes away from paper print-outs and onto digital devices.

Central Bedfordshire Council

Just a few months after Central Bedfordshire switched to FixMyStreet Pro, online reporting increased by 46% and reporting costs dropped by 24%.

City of Westminster

One of the busiest boroughs in London, Westminster needed a fault reporting portal that was easy to use and would allow for reports to be made anonymously.

Bristol City Council

Accuracy and flexibility were two of the main factors behind Bristol City Council's decision to choose FixMyStreet Pro for their front-end reporting service.

Peterborough City Council

For Peterborough City Council, FixMyStreet Pro acts as the glue between four systems: Confirm, Bartec, Ezytreev and Mayrise.

Transport for London

FixMyStreet Pro for TfL creates a seamless, connected reporting user experience for residents while dealing with some complex routing behind the scenes.

Rutland County Council

Rutland County Council needed a reporting system that would be easy to use and could be integrated with their Salesforce CRM system. Enter FixMyStreet Pro.

Oxfordshire County Council

One of the first councils to implement FixMyStreet Pro, Oxfordshire has been transforming its approach to customer service and has played an active role in the progression of the product.