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Case Studies

Hear it from those who know best: clients share their experiences of implementing a SocietyWorks service.


Bath & North East Somerset District Council

B&NE Somerset council logo

B&NES opted for top-to-bottom case management with the FixMyStreet Pro Avenue package, bringing digital transformation across the board.

Read their story here.

Bristol City Council

Bristol City Council Bristol Council are vastly improving their response times to street issues with asset layers on FixMyStreet Pro. Find out what that means.

Lincolnshire County Council

Installing FixMyStreet Pro doesn’t have to be a bother. As our recent set-up with Lincolnshire showed, these days the whole process can be managed virtually.

Oxfordshire County Council

Oxfordshire County Council Oxfordshire County Council are transforming their approach to customer service using FixMyStreet Pro. Discover one of our earliest installations.

Rutland County Council

For Rutland’s residents, it just works. But for the council, there’s an added benefit – thanks to full CRM integration, staff can work within the Salesforce interfaces they’re already used to. Read Rutland’s story.

Buckinghamshire Council

Find out how, within a year of integration, FixMyStreet Pro was helping Buckinghamshire Council save up to 98.69% per report.

City of Westminster

Fully integrated with Microsoft Dynamics 365, FixMyStreet Pro for Westminster City Council keeps street and environment reporting simple and efficient for residents and staff in one of the busiest neighbourhoods in the capital. See how it works.

Peterborough City Council

Take a look at how FixMyStreet Pro for Peterborough City Council brings together several different systems to create an intuitive, user-friendly front door to reporting for residents, while streamlining internal processes for staff.

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