We work with
We’re a social enterprise building on over two decades’ experience designing digital public-facing solutions that make it easier for local authorities and other public sector organisations to interact with citizens about a variety of issues.
SocietyWorks is the wholly owned subsidiary of mySociety, the registered charity behind some of the UK’s most well-used and well-loved open source civic technology.
We exist to extend mySociety’s impact by helping the public sector better serve citizens through effective, integrated and intuitive digital solutions.
Take a look at some of our case studies and learn about how we’ve helped our clients create real digital transformation and improve their customer experience.
How FixMyStreet Pro helps one of the largest counties in England provide an automated, integrated and intuitive fault reporting service for street, highway and environment issues.
Gloucestershire County Council introduced FixMyStreet Pro as part of a fast-paced and substantial transformation programme for the Council’s highways service, aimed at regaining public confidence and improving efficiency.
Our Service Discovery Programme empowers you to scope out a new service, or redesign an existing one, in collaboration with the people who will be using it. We’ll work with you, your teams and, of course, your residents to identify needs, refine workflows and carve out a clear transformation plan.
Our approach benefits:
Citizen-centred
Citizens are at the front and centre of our service design; we undertake consequence scanning to ensure accessibility and equitability.
Social value
The work we do supports our parent charity mySociety, helping to fund the development of technology that helps citizens all over the world.
Open source
Our software is open source, enabling society-wide transformation and ensuring the longevity of services.
Continual development
Our intuitive technology is under continual development in consultation with clients and users, through research, discovery events and user groups.
Not for profit
Being owned by a charity, we are committed to delivering impactful transformation through highly specialised technology at a fair price.
Decades of experience
We have been developing and running open source, public-facing digital services for over 20 years.
27th June 2025
27th May 2025
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