Citizen-centred digital services for local government and the public sector.
Designed with councils, for councils
Our digital services make it easier for citizens to interact with local authorities and other public sector organisations about a variety of issues.
SocietyWorks is a wholly owned subsidiary of civic technology charity mySociety. We provide expertise to local government and the public sector by developing digital services that citizens and staff want to use.
Take a look at some of our case studies and learn about how we’ve helped our clients create real digital transformation and improve their customer experience.
Case management with FixMyStreet Pro
Case management with FixMyStreet Pro
Our Service Discovery Programme empowers you to scope out a new service, or redesign an existing one, in collaboration with the people who will be using it. We’ll work with you, your teams and, of course, your residents to identify needs, refine workflows and carve out a clear transformation plan.
Our services benefit:
User centred
Citizens are at the front and centre of our service design; we undertake consequence scanning to ensure accessibility and equitability.
Social value
We donate our profits back into our parent charity mySociety, where they fund technology that helps citizens all over the world.
Collaborative approach
We work with you not for you to ensure that, together, we can provide the right service for you, your residents and your staff.
Continual development
Our services never stand still; with a continuous development roadmap that allows you to grow with us.
Intuitive technology
From intelligent mapping to seamless integrations, we’ll help you to create the smoothest, most accessible digital experience.
Hosted and secure
Everything’s on secure hosting, both dedicated and cloud, with automation for extra peace of mind.
2nd September 2022
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