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Local authority services for highways, environment and the public realm

Designed with councils, for councils

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Bath & North East Somerset District Council

Case management with FixMyStreet Pro

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City of Westminster

Case management with FixMyStreet Pro

We work with

Bath and North East Somerset Council
Bristol City Council
Bromley Borough Council
Bexley Borough Council
Lincolnshire County Council
Buckinghamshire Council
East Herts District Council
Cheshire East Council
Peterborough City Council

Rutland County Council

Hackney Council

Oxfordshire County Council

City of Westminster

National Highways

Central Bedfordshire Council
Stadt Zurich
North Northamptonshire Council
West Northamptonshire Council
Merton Council
Hampshire County Council
East Sussex Council

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For over a decade, our user-centric design has provided UK citizens with an easy, intuitive way to engage with their local authorities.

Handle all your reports and queries — in just one place

Discover a complete integrated web and mobile reporting solution that creates savings, streamlines systems and delights residents. Discover more

Slash your customer contact costs

Dramatically lower the cost of each customer contact with a self-service experience that residents understand intuitively. Learn more

Smart tools for frontline inspectors

We’ve designed our tools in collaboration with frontline staff, to streamline the entire inspection process through to instruction and resolution. Understand more

Simplify your case management

Use our simple case management tools as a standalone service — or we can plug it directly into your existing systems. Let us show you how

Fully integrated

Our promise: we’ll connect to whatever line of business systems you have in place today all as part of your subscription. Here’s how it works

Pinpoint use of data and assets

Make maximum use of all of the asset data you already have available, by displaying detailed extra information during the reporting process. Read more

Fully supports open standards

Open data standards means each of your services can talk to each other freely — and that’s the key to unlocking savings. Discover more

Hosted and secure

Everything’s on secure hosting, both dedicated and cloud, with automation for extra peace of mind. Understand more

Crown Commercial Service Supplier

Public sector procurement made easy. Find us on GOV.UK Digital Marketplace.

All in a year’s work: the SocietyWorks annual review is here

16th December 2021

Take a look back at what we've been up to in 2021, and see what's coming up next year.

Merton Council switches to FixMyStreet Pro for managing environment reports

13th December 2021

Merton Council is one of several London authorities to use FixMyStreet Pro and benefit from its intelligent functionality to handle the complex routing of inbound street and environment reports

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