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Citizen-centred digital services for local government and the public sector.

Designed with councils, for councils

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Accessible, accountable and transparent services

Our digital services make it easier for citizens to interact with local authorities and other public sector organisations about a variety of issues.

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We work with

Bath and North East Somerset Council Bristol City Council Bromley Borough CouncilBexley Borough Council Lincolnshire County Council Buckinghamshire CouncilCheshire East Council Peterborough City Council Rutland County Council Hackney Council Oxfordshire County Council Shropshire Council City of Westminster Ringway National Highways Transport for London Central Bedfordshire Council Stadt Zurich North Northamptonshire Council West Northamptonshire Council Merton Council Hampshire County CouncilEast Sussex CouncilCamden CouncilKingston upon Thames CouncilSutton CouncilSutton Council

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We’re making society work

SocietyWorks is a wholly owned subsidiary of civic technology charity mySociety. We provide expertise to local government and the public sector by developing digital services that citizens and staff want to use.

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40 countries +using our services
11M users +per year
19 yearsof experience and support

See us in action

Take a look at some of our case studies and learn about how we’ve helped our clients create real digital transformation and improve their customer experience.

Person looking at a smart phone looking at a map

Bath & North East Somerset Council

Case management with FixMyStreet Pro

Person looking at a smart phone taking pictures to create a street report

City of Westminster

Case management with FixMyStreet Pro

Services that start with the citizen

Our Service Discovery Programme empowers you to scope out a new service, or redesign an existing one, in collaboration with the people who will be using it. We’ll work with you, your teams and, of course, your residents to identify needs, refine workflows and carve out a clear transformation plan.

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Our services benefit:

Residents
Council staff
Councillors

Why SocietyWorks?

User centred

Citizens are at the front and centre of our service design; we undertake consequence scanning to ensure accessibility and equitability.

Social value

We donate our profits back into our parent charity mySociety, where they fund technology that helps citizens all over the world.

Collaborative approach

We work with you not for you to ensure that, together, we can provide the right service for you, your residents and your staff.

Continual development

Our services never stand still; with a continuous development roadmap that allows you to grow with us.

Intuitive technology

From intelligent mapping to seamless integrations, we’ll help you to create the smoothest, most accessible digital experience.

Hosted and secure

Everything’s on secure hosting, both dedicated and cloud, with automation for extra peace of mind.

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Public sector procurement made easy

Find us on GOV.UK Digital Marketplace

Latest news


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