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Citizen-centred digital solutions for local government and the public sector

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Flexible, scalable and open source

Our digital SaaS solutions make it easier for local authorities and other public sector organisations to interact with citizens about a variety of issues.

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We work with

Bath and North East Somerset Council Bristol City Council Bromley Borough CouncilBexley Borough Council Lincolnshire County Council Buckinghamshire CouncilCheshire East Council Peterborough City Council Rutland County Council Hackney Council Oxfordshire County Council Shropshire Council City of Westminster Ringway National Highways Transport for London Central Bedfordshire Council Stadt ZurichWest Northamptonshire Council Merton Council Hampshire County CouncilCamden CouncilKingston upon Thames CouncilSutton CouncilSutton CouncilPeabody LogoNorthumberland LogoGloucestershire County CouncilCyclingUKWest Northamptonshire CouncilNorth Northamptonshire Council

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Pride in our social value

SocietyWorks is the wholly owned subsidiary of mySociety, the registered charity behind some of the UK’s most well-loved, open-source civic technology.

We provide expertise to local government and the public sector by developing digital services that citizens and staff want to use.

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40 countries +using our services
30M sessions +per year
20 years +of experience and support

See us in action

Take a look at some of our case studies and learn about how we’ve helped our clients create real digital transformation and improve their customer experience.

Person looking at a smart phone looking at a map

Bath & North East Somerset Council

Case management with FixMyStreet Pro

Person looking at a smart phone taking pictures to create a street report

City of Westminster

Case management with FixMyStreet Pro

Services that start with the citizen

Our Service Discovery Programme empowers you to scope out a new service, or redesign an existing one, in collaboration with the people who will be using it. We’ll work with you, your teams and, of course, your residents to identify needs, refine workflows and carve out a clear transformation plan.

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Our approach benefits:

Council staff

Why SocietyWorks?


Citizens are at the front and centre of our service design; we undertake consequence scanning to ensure accessibility and equitability.

Social value

The work we do supports our parent charity mySociety, helping to fund the development of technology that helps citizens all over the world.

Collaborative approach

We work with you not for you to ensure that, together, we can provide the right service for you, your residents and your staff.

Continual development

Our intuitive technology is under continual development in consultation with clients and users, through research, discovery events and user groups.

Intuitive technology

From intelligent mapping to seamless integrations, we’ll help you to create the smoothest, most accessible digital experience.

Hosted and secure

Everything’s on secure hosting, both dedicated and cloud, with automation for extra peace of mind.

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LGC Award finalist
LCGRIG member
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Latest news

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