Councils and other authorities using FixMyStreet Pro can filter and export all of their report data via the administration dashboard.
Reports can be filtered and exported by date, category, ward, state (eg. open or closed) and role (eg. as well as reports made by citizens, some might be made by customer service operatives while others might be by on-the-ground engineers and officers).
A new update to the dashboard means staff users can now do more with the category filter, having the option to select groups of reports via parent categories or even select multiple categories at once for export.
This update should make it easier and faster to refine data selections. For example, if you were interested in seeing all reports about problems related to street lighting, instead of clicking each and every street lighting category you can simply select the parent category ‘All street lighting’.
Here’s an example of how it looks on Oxfordshire County Council’s FixMyStreet Pro:
Alternatively, you might want to view all reports of faults with drains and bollards, so you can select both at the same time. See below an example of how this works on Camden Council’s FixMyStreet Pro:
Data exports can be accessed via the dashboard web page or by programmatic access via the API, the latter of which can be used to import the data straight into a business intelligence platform.
Want more information about FixMyStreet Pro? Find it here.