We’re thrilled to be introducing a new product for councils into our suite of citizen-centred digital services: ApplyWorks will provide a user-friendly front-end workflow for taking online applications and payments for a variety of residential and business purposes.
From dropped kerbs and H-bar markings to trading licences, taxi licensing and skip hire ApplyWorks will adapt to whatever combination of service areas a council requires, while providing the same easy and intuitive user experience for applicants, and for customer services making applications on their behalf.
Like all of SocietyWorks’ cloud-based products, ApplyWorks will enable integration with councils’ existing systems to streamline the application experience and close feedback loops. In this case, it will be payment providers and CRM systems, such as Confirm, Civica Pay and Worldpay.
Using our smart geo-location technology and in-application prompts, ApplyWorks will help people to make more accurate and comprehensive applications.
Specialised licensing features will be available for more complex service areas such as market trader pitches and taxi licensing. These features include asset layers, calendars and attendance registers.
ApplyWorks will be launching later on this year. If you would like more information or to get involved with the development process, please drop us a message.