Here’s what the SocietyWorks team got up to during the latest sprint.
FixMyStreet Pro
This sprint the team hosted an informative Show & Tell session for Buckinghamshire Council, impressively titled ‘The Art of the Possible’. The aim of this session was to outline some of the new improvements available for FixMyStreet Pro, as well as to provide an overview of how WasteWorks, our waste management service, and ApplyForIt, our licensing application service, could bring further improvements for the Council. These improvements include: an enhanced customer journey; extra streamlined data flow from back office systems; adding additional service areas to reflect unitary status; additional asset layers; augmented mapping.
NoiseWorks
Not satisfied with just one Show & Tell session this sprint, we also met up with our friends at Hackney Council to show them the latest progress on our in-development noise case management service. The focus this sprint was on examining the mobile app experience for officers in the field. We gained valuable feedback and insights, with 100% of officers stating the NoiseWorks experience would save them time. Can’t get better than that!
WasteWorks
Also this sprint, we’ve been working hard with Bromley Council on their online green garden waste payments system – part of the WasteWorks service. This system will allow Bromley to generate income from new subscriptions, renewals and direct debits for their green garden waste collection service. This will be going live next sprint.
Other projects
Another Bromley project, we’ve been doing some work on a CRM project for them, as well as integrating parks into their installation of FixMyStreet Pro, so that residents can now search by park names. Alongside this, we ticked several smaller Freshdesk enquiries from clients off the list, and added a new logo to Zurich’s version of FixMyStreet Pro.
SocietyWorks Team
And finally, an exciting update on the SocietyWorks team: we are very happy to announce that we have recruited two new developers who will be joining the team very soon!
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Got questions about anything we worked on this sprint? Get in touch.
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Image: manfredrichter