Reflecting the covid-19 needs of authorities and citizens on FixMyStreet Pro

Leeds in lockdown - image by Dan Burton

Have you considered using FixMyStreet Pro as part of an application to the Emergency Active Travel Fund? The service can easily be adapted to allow citizens make requests for cycle paths and street widening, for example, or to report areas where social distancing is difficult and intervention is needed.

This way, your covid action plan becomes needs led, instigated by the community without the need for expensive surveys or reports.

The pandemic has brought many changes to the way we move around our towns and cities, and authorities are having to adapt to them quickly. 

FixMyStreet Pro offers one quick and easy way to reflect the new requirements we have of our environments: the addition of new report categories.

Some authorities are already taking advantage of this and have added categories that enable citizens to request wider pavements or cycle paths, or note where social distancing signage might be useful.

You can also head off the type of report that is better made elsewhere: for example, if a citizen wishes to report a business for poor practice — a report that clearly shouldn’t be public on your website — they can be routed towards the correct channel to do so, perhaps a phone number or a private contact form.

As a FixMyStreet Pro client, you can add, remove, or rename categories as needed; you can also nest subcategories, or place a subcategory under more than one main category to help users find it.

If you’d like to know more about categories, or any other feature, do join us for a webinar, so we can take you through FixMyStreet Pro’s main features and answer any questions you may have. You can book a slot here or drop us a line if you don’t see a date that suits you.

Image: Dan Burton

FixMyStreet Pro blog

FixMyStreet Pro is the street & environment reporting service that integrates with any council system.

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